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For professionals · Our development path

From in-depth information to intelligently supported care organisation.

Homecare Assistant is being developed in three successive stages. Each stage pursues the same goal: to support families providing care in organising home care in a reliable, transparent and collaborative manner.

Multiple generations as a symbol of jointly organised home care
Information · App · AI Three stages that build on one another both technically and legally.

Our starting point

Good home care requires good organisation.

Family carers coordinate appointments, medication, documents, tasks and arrangements – often alongside their jobs and their own family lives. Reliable guidance and shared structures can provide significant relief. Good organisation also protects against avoidable disruptions to processes and information flows, thereby making an important contribution to patient safety.

Three stages

A clear, three-step process.

The stages build on one another in terms of both content and technology. This ensures transparency regarding what support is already available through the Homecare Assistant and what developments will follow.

  1. Stage 1 · Foundation Website

    Information on organising home care effectively

    The public website explains to families providing care why individual topics are important for safe and reliable home care and how they are interlinked. It is designed to help them develop a sustainable structure as early as possible, before the day-to-day realities of care become overwhelming.

    • Explaining the importance of key topics such as medication, appointments, record-keeping, emergency preparedness and the allocation of tasks
    • Highlighting interconnections and potential consequences so that families can identify priorities and make informed decisions
    • To promote clear responsibilities, routines and communication channels from the outset, in order to minimise the risk of errors, gaps in care and caregiver burnout as the situation progresses
    Benefits A reliable source of information that promotes a basic understanding and supports early, preventative advice for families providing care.
  2. Stage 2 · From January 2027 Digital application

    The app to support families providing care

    From January 2027, the Homecare Assistant app will apply the structure established in Stage 1 to day-to-day care. It will provide digital support to families providing care, helping them to reliably manage recurring tasks, record information with minimal effort and ensure that everyone involved is kept up to date.

    • Reminders based on times of day for recurring tasks and important routines
    • Effortless documentation of relevant observations, actions and events
    • Automated calculation of deadlines and timely reminders of upcoming appointments
    • Translation features for families with a migrant background
    • Standardised PDF reports for handover and discussions with care professionals
    • A shared information pool for all family members involved
    Benefits With the app, Homecare Assistant will offer an organisational tool specifically optimised for the requirements of home care. It is designed to provide tangible support to both individual family carers and families providing care, helping them to manage the diverse organisational demands of day-to-day care.
  3. Stage 3 · Outlook Legal framework pending

    Expanding the app with artificial intelligence

    In Stage 3, the app is to be enhanced with AI functions that utilise existing care documentation as individual context. In particular, when professionals are not immediately available, family carers could receive immediate support tailored to their documented care situation when faced with unfamiliar challenges.

    • Take existing entries from care documentation into account as individual context
    • Provide immediate and situation-specific guidance at any time when faced with unfamiliar challenges
    • Only offer AI functions that are already technically feasible once the legally compliant use of personalised responses in a medical and care context is possible
    Benefits The AI extension could support relatives particularly in situations where professional help is not immediately available. It is intended to provide personalised initial guidance, but should not replace specialist advice, diagnosis or treatment decisions.

In professional dialogue

Would you like to be involved in the development process?

We look forward to engaging with care advisory services, the medical profession, care practitioners, academia and other stakeholders in the care sector.

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