HCA Homecare Assistant
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For professionals · Our development path

From reliable information to intelligently supported care organisation.

Homecare Assistant is being developed in three consecutive stages. Each stage pursues the same goal: helping caring families organise home care reliably, clearly and together.

Several generations representing jointly organised home care
Information · App · AI Three stages that build on one another professionally and legally.

Our starting point

Good home care needs good organisation.

Caring families coordinate appointments, medication, documents, tasks and arrangements – often alongside work and their own family life. Reliable guidance and shared structures can make a tangible difference. Good organisation also helps prevent avoidable disruptions in processes and information flows, thereby making an important contribution to patient safety.

Three stages

A transparent path with clear boundaries.

The stages build on one another in content and technology. This makes clear which support is available today and which development will only follow under defined conditions.

  1. Stage 1 · Foundation Website

    Information on organising home care well

    The public website helps caring families understand why individual topics matter for safe and reliable home care and how they relate to one another. It is intended to help families develop a sustainable structure from the outset, before everyday care becomes difficult to manage.

    • Explain the importance of key topics such as medication, appointments, documentation, emergency planning and the allocation of tasks
    • Show connections and potential consequences so that families can recognise priorities and make informed decisions
    • Encourage clear responsibilities, routines and information pathways from the outset to help prevent errors, gaps in care and overload later on
    Benefits A reliable source of information that builds essential understanding and supports early, preventive guidance for caring families.
  2. Stage 2 · From January 2027 Digital application

    The app supporting caring families

    From January 2027, the Homecare Assistant app will bring the structure introduced in stage 1 into everyday care. It will digitally support caring families in managing recurring tasks reliably, recording information with minimal effort and keeping everyone involved up to date.

    • Time-of-day reminders for recurring tasks and important routines
    • Effortless documentation of relevant observations, measures and events
    • Automated deadline calculations and timely reminders of upcoming dates
    • Translation features for families with a migration background
    • Standardised PDF reports for handovers and conversations with professional stakeholders
    • A shared information pool for every family member involved
    Benefits With the app, Homecare Assistant will offer an organisational tool specifically optimised for the demands of home care. It is intended to provide tangible support both to relatives caring on their own and to families sharing care responsibilities as they manage the many organisational demands of everyday care.
  3. Stage 3 · Outlook Legal framework pending

    Expanding the app with artificial intelligence

    In stage 3, the app is intended to be expanded with AI features that use existing care documentation as individual context. Particularly when professionals are not immediately available, family caregivers could receive instant support for unfamiliar challenges, tailored to the documented care situation.

    • Use existing care documentation entries as individual context
    • Provide immediate, situation-specific guidance for unfamiliar challenges at any time
    • Only offer technically feasible AI functions once individualised responses can be used with legal certainty in a medical and care context
    Benefits The AI extension could support family caregivers particularly when professional help is not immediately available. It is intended to provide initial guidance tailored to the individual situation, but not to replace professional advice, diagnosis or treatment decisions.

Professional dialogue

Would you like to contribute to this development path?

We welcome dialogue with care counselling, medicine, nursing practice, research and other stakeholders in care provision.

Get in touch